The Director of the Maryland Emergency Management Agency (MEMA), Russ Strickland, joined me for a chat. Our conversation ranged from lessons learned in the Navy to his 25+ years in fire and rescue leadership. He has been at the helm through hurricanes, cyber-attacks, COVID, and so much more. Over the past few years, he’s been my steadfast and thoughtful partner on issues relating to 9-1-1. This past year, Russ & I have collaborated on creating a statewide 3-1-1 system. This episode of “Kibbitzing with Kagan” was recorded on August 13, 2021.